Arturia Minilab MKII pitch bend and modulation problem

[giovanearturo]

Hello everyone, just bought and setup my minilab mk2 a couple of days ago. out of nowhere pitch bend and modulation strips stopped working, i tried to setup again but they are still not working.. what should i try? I'm using it on FL studio if it helps

[vishnudkulkarni9@gmail.co]

Im facing the exact same problem with the pitch bend strip i need help rn too lol

[Pellikan]

Me too, had it about a week before the pitch bend stopped sending MIDI signals. Any solution?

[Bendi64]

I have exactly the same problem with my unit. After hard reset it's working again, but after a few hours, maybe a few days the pitch bend do nothing. No midi message at all. 
Definitely this is not hw problem, because it works after a factory reset.

Today - without a factory reset - the pitch bend working perfectly. It seems factory reset not needed, only power off - power on = USB disconnect, reconnect.