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Hardware Instruments => MatrixBrute => MatrixBrute - Technical Issues => Topic started by: aWc on April 06, 2018, 11:00:36 pm

Title: MCC crashing
Post by: aWc on April 06, 2018, 11:00:36 pm
On Mac mini with OS 10.10 MatrixBrute with latest firmware.
MCC connects well sees my MB bank fine. However, when I try to save my patches to a new project I get crashes almost every time. I can drag and drop one or two, but on the next one, it crashes. Any thoughts?
Title: Re: MCC crashing
Post by: aWc on April 12, 2018, 05:46:58 am
Changing MIDI settings (local OFF or different MIDI channels for input and output) can solve the problem...but still default settings for an application or a synth should not make it crash!
Title: Re: MCC crashing
Post by: Vic-tor on April 12, 2018, 10:04:33 am
Hi,

Sorry to hear about this, during development I have stress tested this a lot and we fixed all these kind of crashes. I just had a try at dragging and dropping presets and entire banks like a maniac and everything seemed stable (OSX 10.12.6)

Can you give me more details about your setup ? (EG how the MatrixBrute is plugged, with a USB hub or not)

Here are a few basic troubleshooting steps to try out to help you pinpoint the issue :

-Make sure your MCC is up to date  ( 1.7.1.554 )
-Try another USB Cable
-Try another USB Port
-Try removing other USB devices from your computer

Hope this helps
Title: Re: MCC crashing
Post by: aWc on April 12, 2018, 05:47:52 pm
Thanks for the reply!.
MB is hooked up through a USB hub (D-link). I should try to plug it directly in the mac mini indeed.