Arturia Forums

Hardware Instruments => MatrixBrute => MatrixBrute - Technical Issues => Topic started by: JohnsHead on September 09, 2017, 07:04:04 pm

Title: FIXED.Is my mod wheel faulty
Post by: JohnsHead on September 09, 2017, 07:04:04 pm

Update.

Shop will do a straight swap fir a new unit.

No regrets, love the synth.

Title: Re: Is my mod wheel faulty
Post by: JohnsHead on September 15, 2017, 08:24:09 pm

Been waiting for Arturia to send a replacement for a week. No synth, no news. Mod wheel still broken. Please don't make me regret this purchase Arturia. I love the synth.

Title: Re: Is my mod wheel faulty
Post by: DrJustice on September 15, 2017, 09:00:47 pm

It's probably down to the national distributor, not Arturia as such - but dayum, I know your journey, and you should be immersed in this synth by now. Don't give up! I had to wait something like 4 months for delivery after launch, and it was totally worth it :)

Title: Re: Is my mod wheel faulty
Post by: JohnsHead on September 16, 2017, 05:58:38 pm

Cheers. Yes I'll be patient. It's a unique and special synth.

Title: Re: FIXED.Is my mod wheel faulty
Post by: JohnsHead on September 23, 2017, 01:33:42 pm

Received my new unit today.
It's perfect. Thanks Arturia.