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Hardware Sequencers => BeatStep Pro => BeatStep Pro - Technical Issues => Topic started by: gumcontrol on July 09, 2017, 07:13:54 am

Title: Drum Mute Mode Bug
Post by: gumcontrol on July 09, 2017, 07:13:54 am
In firmware version 2.0.0.2 you can no longer see drum activity when in drum mute mode (DRUM + MUTE to mute individual drums). In the old firmware, the pads used to flash to show individual drum activity.

Please advise me on how to get this working again. I rely heavily on drum muting in my live performances.
Title: Re: Drum Mute Mode Bug
Post by: megamarkd on July 09, 2017, 09:36:56 am
Weird, I read about this and it was a concern that was holding me back from updating, but once I did update, I checked and found that it wasn't an issue for me.  Very odd.
Title: Re: Drum Mute Mode Bug
Post by: gumcontrol on July 09, 2017, 07:56:31 pm
That is very odd as there's at least one other person on the forum reporting the issue. But it gives me hope there's an easy fix--maybe something in MCC?

To be sure: The individual pads on your BSP *flash* with each pad's programmed rhythm as you press and hold DRUM + MUTE? On mine I can only turn the pads on/off (i.e. steady LED or dark) and there's no rhythmic flashing like there used to be.

Can anyone else confirm or disprove this behavior in the new firmware?
Title: Re: Drum Mute Mode Bug
Post by: vykaar on July 10, 2017, 01:03:56 am
When I press Drum + Drum Pad + Mute the blue mute light flashes and muted pads are constantly dark or lit when you are holding Drum+mute. Maybe it would be better if muted pads changed to a different colour ( if possible) and continued to show the muted rhythm? It's not a big problem for me.
Title: Re: Drum Mute Mode Bug
Post by: megamarkd on July 10, 2017, 02:41:44 am
That is very odd as there's at least one other person on the forum reporting the issue. But it gives me hope there's an easy fix--maybe something in MCC?

To be sure: The individual pads on your BSP *flash* with each pad's programmed rhythm as you press and hold DRUM + MUTE? On mine I can only turn the pads on/off (i.e. steady LED or dark) and there's no rhythmic flashing like there used to be.

Can anyone else confirm or disprove this behavior in the new firmware?

Ah, right, you are talking about the pads flashing as they are triggered by the sequence, not that the muted pads are not being displayed.  That is not happening, no flashing pads as the sequence plays as used to occur.

When I press Drum + Drum Pad + Mute the blue mute light flashes and muted pads are constantly dark or lit when you are holding Drum+mute. Maybe it would be better if muted pads changed to a different colour ( if possible) and continued to show the muted rhythm? It's not a big problem for me.

It's useful if you do a lot of muting/unmuting so spend a good amount of time looking at the muted pad display.
Title: Re: Drum Mute Mode Bug
Post by: gumcontrol on July 10, 2017, 03:37:53 am
Different colored LEDs for muted drums is a great idea but it still wouldn't tell you visually which of the pads has drums sequenced on them. I'd be happy with just a bug fix to get it back to flashing pads. This feature was one of the big reasons I bought the sequencer.
Title: Re: Drum Mute Mode Bug
Post by: I grec on July 10, 2017, 10:04:49 am
Hi all,
I confirm this behavior. This is not a bug. Just push or release MUTE button (while holding DRUM button) to see or not the playing/muted tracks.

It is not possible to have a different color for muted tracks. Leds are white only.

Best,
Y.
Title: Re: Drum Mute Mode Bug
Post by: gumcontrol on July 10, 2017, 05:11:27 pm
If it's not a bug then is Arturia taking away features of the BSP?  ???

In prior firmware versions the pads flashed in rhythm to the programmed beats when holding DRUM + MUTE. We did not have to do yet another keypress as a work around. This method you suggest impedes our workflow. The old method was intelligent, practical design.

So either this is a bug or Arturia is now removing features. Which is it?

Title: Re: Drum Mute Mode Bug
Post by: I grec on July 11, 2017, 10:29:30 am
I understand your point of view.
However, try this: tie all the steps of a drum track. Also tie the last step to the first one (infinite length note). Select another track. Now, how would you differentiate this track from a muted one as it always stays lit? Even if you do not create an infinite length note, when a note is tied, it is difficult to fastly tell (visually) if it is muted or not. The "key press work around" is way faster.
Hope this help.

Best,
Y.
Title: Re: Drum Mute Mode Bug
Post by: gumcontrol on July 11, 2017, 06:28:17 pm
Thanks for your response and helping me troubleshoot this issue.

I tried what you suggested but I'm having a hard time understanding why someone would program rhythms this way. Perhaps you can clarify. Here's what happens on my BSP when I try what you suggest:

If I've misunderstood your suggested test please let me know as I'd really love to get back to the streamlined workflow of the prior firmware. If you haven't already, you might load the old firmware to see how the pads flash while holding DRUM + MUTE. It might help you better understand why it was such a useful feature.

That said, your response suggests that Arturia has removed a feature in order to make room for a different feature, a feature that--to me--seems counterintuitive to normal drum sequencing. If this is the case (i.e. that Arturia will not fix this issue and has chosen to remove features from the BSP) I'd appreciate it if you'd tell me that so I can move forward in my production with a different sequencer.

Thanks for your time!
Title: Re: Drum Mute Mode Bug
Post by: I grec on July 17, 2017, 10:57:16 am
Hi gumcontrol,

If you still want to use that previous feature, I suggest you to open a ticket and ask for a new feature. Arturia is listening to customers asking for new features. 2.0.0.2 firmware update is made of bug fixes and new features asked by customers.

Y.