Arturia Forums
Controllers => MiniLab MKII => MiniLab MKII Technical Issues => Topic started by: DJsportsball on December 24, 2016, 10:31:29 pm
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Merry Christamas, Arturia!
One problem on the minilab that's causing great frustration:
I mostly use the minilab mkII to control a Mini V3.
Using the mouse, the knobs for cutoff, emphasis, etc work perfectly
BUT using the minilab knobs, they are jumpy and not smooth, sometimes even jumping slightly back!
Tried the slow medium and fast settings in the midi control center, but theyre all jumpy.
Any ideas?
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Hi Djsportsball, merry christmas to you too! :)
Strange you are encountering this issue. Anyway, sorry about that.
Could you please be more precise about your setup? I assume you are using minilab mkII last firmware (1.0.7.67), and last mini V3 version (3.0.4.1069), but in your post i don't know on which OS you are working ( windows or mac?) and if you run the mini V3 in standalone mode or inside a DAW .
For your information, our VC5 synths have a default mapping to fit with our controllers. Did you create a custom mapping before using your brand new minilab mkII?
Another clue, it could be good to reset the mini v3 midi settings, and do a factory reset of the minilab mkII ( hold oct + and oct - before powering it up). Minilab mkII default acceleration is set to "fast".
Thanks in advance for your answer, i hope these explanations help you a bit in the meantime
best,
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I work on a mac. The knob issues occur both in standalone and inside garage band. I'll try those fixes today and see if it works!
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Hi, I've a similar problem :'(
I use Minilab MK II with Win10 and DAW Live 9 Lite or Reaper. Using knobs to control VST paramenters, I get very bad results as: 1) I rotate the knob and the parameter change appears after 4-5sec and many rotations; 2) I rotate slowly and the parameter changes in spurts; 3) I stop rotating and the parameter continues to change.
I get the same bad behaviour with various VSTs and DAW (Live 9 Lite, Reaper..). I updated the firmware yesterday and tried all the "knob accelerations" settings, but no solve.
Pls help, like this minilab is unusable!!
Thanks, bye
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I have the same problem with the second MiniLab MKII already.
Here's a video that show the behavior of knob #2 in Moog Model 15 running on an iPad Pro.
You can see the values jumping back and forth. In a MIDI monitor i can see that values come in packs of 3-6 messages and some times run backwards up to 7 units.
https://youtu.be/A_pcJZ0UfF0
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I am having the same issue as in the last post. I am using MiniLab mk2 and BitWig 1.3
must be doing something wrong since right now the knob controls are not usable at all. This is way too far from something that I could use to live record CC curves for example...
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Hi,
Has anybody found a solution to this issue ?
Thanks
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I got the impression that it only appears when I *slowly* twist the knobs.
Faster movements seem to be ok.
In all reviews and videos you see people only quickly touch the knobs. Noboby ever does a slow filter sweep.
I sent my MiniLab back.
Pity.
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Could someone from Arturia please try it out how do the DAW controls and 3rd party plugins react (assuming that Minilab is switched to appropriate mode with Shift key) when rotating knobs really slow, as in blue_heron's video?
Curious, if it's a firmware (maybe signal debouncing is required for the encoders?) or hardware issue. I'm about to buy a Minilab MKII myself because it seems to have the best keys and features for the price, but these knob issues are scaring me off. I would buy it if I knew that it's a firmware issue and will be fixed soon by a firmware or control center update.
But if it's a hardware issue, then I might want to wait for MK 3 (hopefully, there will be one with knob fixes?) ;D
BTW, it seems that some other manufacturer products also suffer from the same issue: Google search led me to a forum thread about DSI Prophet Rev 2 where one person has a video how encoders produce jumpy values when turning them slowly, although they work fine when turning them fast. So yeah, something's not right here. Does it mean that really all encoders suffer from this and no manufacturer has invented a way to make encoders work correctly, no matter if used fast or slow? Then these kinds of encoders are completely inappropriate for use in MIDI controllers.
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Hello Arturia,
Please can you help - I have only owned the Minilab Mkll for a few weeks and have 2 issues...
Knob 2 isn't working in Logic with Analogue Lab. It should control the filter with a smooth sweep but it only jumps?
No 'note off' on F - second F note on the keyboard. Just stays on every time.
Have reset the Minilab and restarted Logic. Tried another project that worked fine a few days ago but now it doing the same in the older project too!!!
Not very happy, it's brand new!
Any suggestions?
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Happens with Buchla Easel as well - guessing it's a bug in Logic?
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You could try with Reaper or with other computer to see if it's the problem with the keyboard or just with the software or computer.
Still waiting for official Arturia's response about jumpy knobs for slow turns - is it a known issue and is a fix available or planned?
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I am also having issues with unreliable knob functionality of the Minilab MarkII connected to a Lenovo ThinkPad running Windows 10 with Presonus' Studio One Professional and a guitar BOSS ME80.
I have updated firmware on a second unit (I took the first one back thinking it might have been faulty as it had the same problem). The knob range on knob 1 is fine to start and then it collapses to a range between 49.17 and 52.71. Other knobs also have similar problems. I am unable to find out why, I have not made any adjustments.
Is there another resource I can use that might give some resolution?
Thanks
James
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Hello Arturia,
two weeks ago i bought a Minilab Mk2. With horror i had to realize that this problem of inconsistent midivalues is still not fixed. :(
In Depth I tested turning a knob only from left to right without exception in slow speed.
In this regard i created a simple graph (as attachement) showing values send from the controller to ReceiveMIDI (https://github.com/gbevin/ReceiveMIDI). So no DAW or whatever is involved which would maybe manipulate the received values. You can notice a lot of jumps "back" in the incorrect direction (ideally it would be a straight line). So this problem ruins smooth values in EVERY! software! The problem also exists throughout all knob acceleration settings and with all Hardware Knobs.
If its an unfixable hardware problem like unfiltered bounces of the internal contacts of the encoder i would be very happy if some employee of Arturia would clarify this issue.
Otherwise it would be appropriate to roll out a new firmware for the device. I think a lot of users would appreciate this independently from the fact if they noticed the problem already or not.
Yours sincerely
Manuel
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Hello everybody,
I bought the minilab mk2 two days ago and after some live session I noticed the same problem mentioned here. Encoders jumping back and forth when I move them slowly. No matter what encoder I use, it's the same. I've tried tweaking every parameter in MIDI CONTROL but nothing solve this problem.
For information, I use ableton live 9.7, Win 10 and the latest firmware for the minilab.
I hope this get fixed (but i'm pretty sure it won't, seeing the post date of the first message is 2016) or I will send it back from where I bought it.
So sad because the overall feeling of this midi controller is great, but this encoder issue is not acceptable, even for this price tag...
I would be curious to know if other users are experiencing this issue.
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Yes, there is such a problem. Can't wait anymore. I'll take Minilab back to the store. Jumps at slow scrolling, blinking of the octave button. Worthless tool with 16 encoders. Programmers have not solved the problem and user requests for 3 years. Analog lab is also buggy and crashes. Sadly.
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Hi and welcome to Arturia forums.
I don't have a Arturia controller yet, so i will not say anything about the jumping knobs, as i don't know anything about it.
But this:
Analog lab is also buggy and crashes.
Can you explain why many others apparantly do not exsperience Analog Lab 3 have a crashing issue?
Which Analog Lab 3 bugs are you refering to?
If there is something, then we can have a look at that in the Analog Lab 3 forum.
Your computer specifications and informations about your setup and usage of Analog Lab 3 will be needed.
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Hello everyone.
In case you are facing jumps with your encoders when moving them slowly, I have a beta firmware that you can try.
This firmware is greatly improving the response of the encoders upon slow rotation. You can find it enclosed.
/!\ This is a beta firmware and not an official release /!\
Best
Edouard
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I have a beta firmware that you can try.
Hello Edouard! Do you have a beta firmware for the KeyLab MKII too? Noticing the same behaviour on some of its encoders.
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Hi everybody!
Just got a brand new Minilab Mk2. I also have the same problems with the values jumping.
I think I might have an additional problem: Encoders 1 and 9 feel different when turning. It's like they're stuck and need some lubricant.
Has anyone noticed if the "feel" (not the slower change of values) on these encoders?
Thank you!
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Thanks. I'll try this firmware today. I have to say I'm really really disappointed with mkII knobs
They are quite fine for massive operation (e.g. completely open a parameter) but you can't use them at all for slow movement and automation fine tuning.
I've tried everything: firmware update, mk2 reset, tried to connect mk2 with a powered usb-c adapter and another adapter.
Nothing changes, same shitty behaviour of ghost notes going back and forth even when I'm moving the knob in one direction. Ghost notes coming in when I've already stopped to move the knob one second before
I've tested both in ableton and Pigment/Lab Lite with both my Moog SubPhatty via USB and with my Virus kb via classical Midi cable and the control is perfect and smooth.
I exclude a software or laptop (macbook pro) problem. It is definitely the quality of the knob and probably the firmware to be really low.
I've looked up on google and see thread on this since 4-5 years. Almost incredible. Knowing that I'm not sure I would have opted for a MKII Minilab
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Hello everyone.
In case you are facing jumps with your encoders when moving them slowly, I have a beta firmware that you can try.
This firmware is greatly improving the response of the encoders upon slow rotation. You can find it enclosed.
/!\ This is a beta firmware and not an official release /!\
Best
Edouard
Finally some movement, after years of waiting!
After testing this firmware for a bit, the improvement for slow movements is noticeable, but still far too jumpy to be considered accurate.
I often still get jumps in the opposite direction of movement, which is a big no-go for my use.
Unfortunately the bigger issue with this firmware is now fast movement, which has become wildly unpredictable and unreliable. It either moves too much or too little, but often it doesn't register at all.
It seems to me now that this really is a hardware issue, and that no amount of firmware tinkering will make the encoders usable.
Frankly it seems baffling that almost none of the reviews mention the awful encoder situation, and even more baffling that such a critical fault was not resolved in product development.
I would almost go as far as to say that Arturia shipped a defective product.
It's very unfortunate to see what is otherwise such a great small keyboard ruined by borderline useless knobs (and to a lesser extent those ill-advised flashing octave buttons).
I'll wait on the official firmware release, but it's honestly hard to believe we're going to see a real solution.
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It seems to me now that this really is a hardware issue, and that no amount of firmware tinkering will make the encoders usable.
Same with the KeyLab. They use cheap digital pots. You can't fix inadequacies caused by poor hardware with a software patch, no more than you can make a Suzuki Alto accelerate as fast as a Mitsubishi Evo by remapping its ECU.
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Same with the KeyLab. They use cheap digital pots. You can't fix inadequacies caused by poor hardware with a software patch, no more than you can make a Suzuki Alto accelerate as fast as a Mitsubishi Evo by remapping its ECU.
The KeyLab has the same issue? That's awful to hear!
I can't imagine spending several hundred dollars and getting the same useless encoders.
Just a crazy bad decision on Arturia's part.
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Same with the KeyLab. They use cheap digital pots. You can't fix inadequacies caused by poor hardware with a software patch, no more than you can make a Suzuki Alto accelerate as fast as a Mitsubishi Evo by remapping its ECU.
The KeyLab has the same issue? That's awful to hear!
I can't imagine spending several hundred dollars and getting the same useless encoders.
Just a crazy bad decision on Arturia's part.
Yep:
https://forum.arturia.com/index.php?topic=100701.0
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Hello everyone.
In case you are facing jumps with your encoders when moving them slowly, I have a beta firmware that you can try.
This firmware is greatly improving the response of the encoders upon slow rotation. You can find it enclosed.
/!\ This is a beta firmware and not an official release /!\
Best
Edouard
Please share this for the Keylab MKII. Please. It's unbearable there too. Thank you.
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Same problem. Luckily the problem only happen on Knob 9 (with the push function) of my MiniLab Mk2.
While I'm turning the knob and monitor the Midi event, it just sends some garbage message including sysex. Disappointing.
From keeping customer satisfaction perspective, if it's just the bad pot, instead of the costly product recall, it will be practical if Arthuria can send us some replacement POT, or the local distributor can help, otherwise we have to do our own soldering work. Otherwise, replace the entire mother board.
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Hi to all,
I'm a new user, I have bought my ML MKII from an other user. I'm very happy, except for the knob 16 that presents the same issues that you are presenting on this topic and the pitch strip that needs sometime to a reset and reconnection of the device to work properly.
For the know it seems a POT problem, due to the fact that other pots work great. Anyone has the specs of the POT installed for a check/repair?
Daniele
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Hello. Having the same issue.
Is anyone at Arturia going to do something about this problem? Otherwise I will probably have to return it back to the store and leave a negative recommendation.
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Hey everybody !
I had the same problem for the jumpy knobs and I thought something hardware was broken.
I have installed an older firmware (1.09 available on Arturia's website : http://downloads.arturia.net/products/minilab-mkII/firmware/minilabmk2_Firmware_Update_1_0_9_83.led (http://downloads.arturia.net/products/minilab-mkII/firmware/minilabmk2_Firmware_Update_1_0_9_83.led)) and I have set the "knob acceleration" to "fast" in the device settings of the Midi Control Center. It seems now to work in Analog Lab 4.
Hope it can help you with this problem :)
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Does anyone have a fix for this? The firmware in the last post bricked my controller and I had to install the latest to get it going again.
It is absolutely mind boggling to me that this is an issue on such an expensive controller.
Also, what is up with the absolutely insane verification measures to post on this forum? Is it because you don't want people posting about the quality of the controllers you are selling?
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Hey everybody !
I had the same problem for the jumpy knobs and I thought something hardware was broken.
I have installed an older firmware (1.09 available on Arturia's website : http://downloads.arturia.net/products/minilab-mkII/firmware/minilabmk2_Firmware_Update_1_0_9_83.led (http://downloads.arturia.net/products/minilab-mkII/firmware/minilabmk2_Firmware_Update_1_0_9_83.led)) and I have set the "knob acceleration" to "fast" in the device settings of the Midi Control Center. It seems now to work in Analog Lab 4.
Hope it can help you with this problem :)
Man I'm not sure I understand
the firmware you linked it's exactly the LAST firmware for MK2 https://www.arturia.com/minilab-mkii/resources and not an older version
can you please clarify?
Btw I've talked with support via ticket and they have no news on the new firmware release.
Looks like this is not their priority. After buying an MKII and a Beatstep Pro, plus Pigment and the whole Collection V, i was looking forward for the Audiofuse studio but I guess I'll go for another vendor if that's the support they give
Does anyone have a fix for this? The firmware in the last post bricked my controller and I had to install the latest to get it going again.
It is absolutely mind boggling to me that this is an issue on such an expensive controller.
Also, what is up with the absolutely insane verification measures to post on this forum? Is it because you don't want people posting about the quality of the controllers you are selling?
unluckily no
Hello Roberto
Sorry for the inconvenience but We haven't received any news regarding this issue from the DevTeam.
Your ticket is already added to the log so you get notified when a fix is available or if there any Beta Firmware Update.
Again We apologize for this inconvenience.
Please feel free to contact us if you need more assistance.
Best Regards,
That's how much they care
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Hello everyone.
In case you are facing jumps with your encoders when moving them slowly, I have a beta firmware that you can try.
This firmware is greatly improving the response of the encoders upon slow rotation. You can find it enclosed.
/!\ This is a beta firmware and not an official release /!\
Best
Edouard
I just got my Mk2 and was REALLY frustrated with the jumpy knobs when moving slowly. This beta firmware fix ALMOST perfectly. I still get som values in the opposite direction but at least is is usable now.
Will use for a couple of days and see how it goes. Thanks for sharing this!
[UPDATE]
After using it for 3 weeks, the beta firmware is terrible also since it ignores fast rotations. Went back to the latest official firmware and is too annoying.
I'm doing a lot of DAW and plugins custom mapping, so if I can't move the encoders either slowly or fast, I can't use it.
Unfortunately, I'm returning my unit, a real shame.
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I just installed the beta 1.0.12 firmware on my brand new minilab as well,
I was using it inside Abelton live, and the control you got with knobs 8 and 16 was unusable (very jumpy, make you move between row and columns, on such a critical setting that was a real issue !)
The new firmware solved the jumpy slow movement it so far, so that is great news
However the controls are MUCH slower when you need to quickly tweak volume knobs
If I can make a suggestion for edouar & arturia ; it's maybe to keep in mind that knobs 8 and 16, in your own default ableton config, are very critical : so they might need more aggressive "debouncing" that the other knobs
So you can make all the knobs "behave like firmware 1.0.9" EXCEPT 8 and 16 that need to handle slow changes (in ableton)
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Hi,
Issues with Ableton Live Lite 10 + Analog Lab 4 Lite. Initial dialing of knobs are really jumpy. I've installed Beta firmware. I've also tested all the modes (absolute,relative1/2/3). Also switched between none/take over/pick up in Ableton. Nothing helps. Really frustrating. If I spin up Analog Lab 4 Lite as standalone. It's working fine.
And I was thinking of buying Analog Lab 4... Maybe not...
Anyone to help?
btw. Beta broke some of the knobs, so replaced with 1.0.9.
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Hi,
I am also facing some issues with the MiniLab MK2. My knobs are just bouncing sometimes if I am moving them. Its not horrible, but its quite annoying in automation in Ableton for example. Thus I'm thinking about returning the product. Is there any hope, that I don't have to return the MiniLab MK2?
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Sadly I too have this issue, values jumping around and not being smooth enough to record automation properly. The Mod Pad seems a little smoother, so where I have to, I've been using that. But I must say this product (MiniLab Mk 2) is a great disappointment. First time getting hardware from Arturia and it's a big let down. Only had it 3 days and I regret getting it because I purchased almost entirely on the look of those knobs :-D and sadly I have to avoid using them at all costs. I already have a great keyboard for playing in but needed some hands on interface with all the software synths I've got - from Arturia - so all in all its probably gonna be sold. Arturia, you should sort this. No one buys a keyboard like this one expecting it to be shakier than a mouse.
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GUYS
it has FINALLY been fixed
Just to go the main page of arturia.com
you will see in the news the new firmware
https://www.arturia.com/products/hybrid-synths/minilab-mkii/overview
download it from MIDI CC
just tested and it works
Finally!
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GUYS
it has FINALLY been fixed
Just to go the main page of arturia.com
you will see in the news the new firmware
https://www.arturia.com/products/hybrid-synths/minilab-mkii/overview
download it from MIDI CC
just tested and it works
Finally!
I have still issues with new firmware. Same jumpy behavior is happening.
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I have still issues with new firmware. Same jumpy behavior is happening.
Are you sure the current version is 1.1.X? Yesterday mine updated to 1.1.2.
Much smoother experience with the knobs. Like night and day.
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I bought a brand new Mini Lab MK2, i have 1.1.2 right ouf the box.
And I have still the mentioned problems, it just jumps around like i wouldn't have endless knobs.
Right when i touch the knob it jumps from 0 to 50 and randomly so on.
That is damn annoying since the hole purpose of this purchase was exactly because of the endless knobs. 🙃
Anyone a work around? will try 1.0.9 like mentioned above.
EDIT: I can't find the older version anywhere? Back then "Driver/Software" Download pages used to have older versions.
Also i figured out that it is not really jumping randomly, when I swtich presets in analog lab, and touch the knobs, they are jumping to the previous left postion of the previous preset.
Tha is screamingly annoying since, that is exactly what I was to solve with this midi controller.
The only hope that I have left is know, that it is to 100% sure a software problem not a hardware problem.
It seems like the buffer which saves the position of the knob, didn't get wiped cleanly after switching presets.
Should be a easy fix, if one of your devs takes a bit time for.
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Got it working after tweaking a lot of settings, deleting the post.
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Got it working after tweaking a lot of settings, deleting the post.
@victorcampos could you share you configuration? I'm experiencing the same issues