Arturia Forums

General => Website => Topic started by: Btek on December 22, 2016, 06:47:56 pm

Title: Need Help to Login in to my Arturia.com account
Post by: Btek on December 22, 2016, 06:47:56 pm

Hello,

For some reason, I am unable to login in to my user account @ Arturia.com.
Any time I try to reset my password, I am not getting the email reply
that is said to have been sent from Arturia.

       Any help would be greatly appreciated...
btek

Title: Re: Need Help to Login in to my Arturia.com account
Post by: WJK59 on July 13, 2017, 02:19:43 pm

I continue to have the same problem, which despite separately posting about, have received no resolution of from Arturia. The lack of proper follow-up Is really unacceptable. How much trouble can it be to sort out a verification code so I can reset my password??? Despite having tried numerous times, I never actually receive an emailed verification code from Arturia.

Title: Re: Need Help to Login in to my Arturia.com account
Post by: Edouard_Arturia on July 24, 2017, 09:40:33 am

Hello.

I just checked your account and it looks ok.

Has the issue been resolved by the support team already  ?

Looking forward to hearing from you & sorry for the inconvenience.

Musically Yours

Edouard