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Harware Legacy versions => KeyLab => KeyLab Technical Issues => Topic started by: Searle on December 04, 2016, 12:14:55 pm

Title: Firmware 1.33 update not working properly in MCC
Post by: Searle on December 04, 2016, 12:14:55 pm

Hi

I'm a new user of the Keylab 49. I'm having trouble updating the firmware to 1.33. Actually, when I switch on the Keylab it's already on 1.33, but the MCC still asks me to update the firmware.
And when I follow the instructions I finally get the message that there was an error during the process and that the connection was lost.
Then I hit the Sync button in MCC and the firmware is on 1.33, even though it still says that an update is available.

So basically everytime I start the MCC I need to sync otherwise the MCC keeps an asking me to update....

Is this a normal behaviour?

Thanks!

Title: Re: Firmware 1.33 update not working properly in MCC
Post by: artur_fontinha on March 03, 2017, 01:32:26 pm

Hello there!

I have exactly the same problem!

Did you find any solution yet?

Best,

Artur