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V Collection - Legacy versions => Jupiter-8V => Jupiter-8V Technical Issues => Topic started by: jgeers01 on January 18, 2015, 12:23:31 pm

Title: No elicenser license found when importing presets
Post by: jgeers01 on January 18, 2015, 12:23:31 pm

I downloaded some presets from the Preset zone (like this one: http://forum.arturia.com/index.php?topic=82456.0). After import the plugin stated importing was succesful. But as soon as I select the imported preset it stated "No elicenser license found". I doesn't crash though, it just won't load the sound.

I use the latest version and tested on two machines (W7 32 and 64 bit). Does somebody know what is going wrong here?

Title: Re: No elicenser license found when importing presets
Post by: ben arturia on January 19, 2015, 02:20:14 pm

This is because Jupiter presets were encrypted by old protection system elicenser.
If you have an old elicenser license of the Jupiter you can just run the Jupiter Preset Decoder.exe with you elicenser dongle connected witch is in :
C:\ProgramData\Arturia\Jupiter-8 V2

If you don't have any license elicenser of the Jupiter please download the attachment.

Title: Re: No elicenser license found when importing presets
Post by: jgeers01 on January 19, 2015, 09:43:29 pm

Thanks, that worked.

I don't have the preset encoder. How can I encode the other downloadable presets?

Title: Re: No elicenser license found when importing presets
Post by: ben arturia on January 20, 2015, 10:23:33 am

Please have a look to this article :
http://www.arturia.com/faq/activationorregistration/encrypted-preset

Best
Ben

Title: Re: No elicenser license found when importing presets
Post by: jgeers01 on January 20, 2015, 11:21:55 am

I did, the license looks fine. But I still don't have a preset decoder in any Arturia folder so the problem exists. Please understand I use a no-dongle license with V Collection.

Title: Re: No elicenser license found when importing presets
Post by: ben arturia on January 20, 2015, 01:04:57 pm

You won't be able to decode those preset without an elicenser license.
Please give me the list of presets you wanna decode and i'll decode them and post them on the forum.

Title: Re: No elicenser license found when importing presets
Post by: jgeers01 on January 20, 2015, 01:19:54 pm

I downloaded all the presets from the preset zone (http://forum.arturia.com/index.php?board=46.0). Can you post them there as well?

I hope this license 'problem' will be fixed in a future release, also from the other synths.

Thanks for your support Ben!

Title: Re: No elicenser license found when importing presets
Post by: ben arturia on January 20, 2015, 03:46:49 pm

I've decoded all presets check all attachment they should be named "decoded".
In fact this is not a bug.
Previous versions of the Jupiter use to protect presets with elicenser protection system.
Preset that had been  shared before this update are automatically encrypted by elicenser we can't change that. Latest version of the Jupiter is protected by our ArturiaSoftwareCenter and can't decode those presets.

Title: Re: No elicenser license found when importing presets
Post by: jgeers01 on January 20, 2015, 09:20:12 pm

Nice, thanks!

Title: Re: No elicenser license found when importing presets
Post by: jgeers01 on January 30, 2015, 05:19:42 pm

It seems that only the "Save A Prayer With Sequence.decoded" preset works, the other decoded presets don't. Can you check this one more time?

Title: Re: No elicenser license found when importing presets
Post by: ben arturia on February 09, 2015, 11:49:14 am

OOps sorry for the delay i thought all was ok for you...
Could you give it a try again please ?

Title: Re: No elicenser license found when importing presets
Post by: jgeers01 on February 09, 2015, 12:24:06 pm

Still doesn't work ('No License'). Just tried the famous presets, here: http://forum.arturia.com/index.php?topic=4522.0

Title: Re: No elicenser license found when importing presets
Post by: ben arturia on February 09, 2015, 03:58:17 pm

Should be ok now.

Title: Re: No elicenser license found when importing presets
Post by: jgeers01 on February 09, 2015, 08:02:02 pm

Thanks again Ben!

Title: Re: No elicenser license found when importing presets
Post by: ben arturia on February 10, 2015, 08:18:46 am

You're welcome  ;)