Arturia Forums

V Collection - Legacy versions => Mini V => Topic started by: AndyVS on November 27, 2014, 01:37:51 pm

Title: Mini V and ASC
Post by: AndyVS on November 27, 2014, 01:37:51 pm

Hi,

"Mini V can´t communicate with the Arturia Software Center"

BTW: I installed the ASC on my Studio PC and my notebook, but: where are my five licenses?  Analog Lab just 1 activation left...  Bug or feature?

Best regards
Andreas

Title: Re: Mini V and ASC
Post by: Adrien on November 27, 2014, 02:44:17 pm

Hello

You now have 5 activations in your MINIV count.

About the "can't comunicate", dit you try the button "retry"?

Best

Title: Re: Mini V and ASC
Post by: AndyVS on November 27, 2014, 03:35:11 pm

Hi,

Yes several times - no chance. ;-)

Best regards!

Andreas

Title: Re: Mini V and ASC
Post by: Adrien on November 27, 2014, 03:44:16 pm

Hello,

Did you try to reboot ?

Best

Title: Re: Mini V and ASC
Post by: AndyVS on November 27, 2014, 03:59:35 pm

Hi, Yes.
Same problem on my notebook. Both systems: Windows

ASC: Mini V is activated (on both systems)
MiniV: Can´t cummunicate - only DEMO.Mode. (on both systems)

Best regards!

Andreas

Title: Re: Mini V and ASC
Post by: Mathieu Arturia on November 27, 2014, 05:06:28 pm

Hello,

I sent you a PM to try and help you with these issues.

>> EDIT
Your problem should be fixed, we are sorry about this, apparently some very old license having no unlock code created us some trouble.

To fix it:
 1. Go into the "settings"panel of the ASC and click on the "deactivate ALL" button
 2. click activate again on your mini V license
 3. And restart your mini V

Best :)