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General => Website => Topic started by: darrenrhill on October 23, 2014, 10:47:52 am

Title: Obtaining a new activation code nightmare - can someone help? (Case 184547)
Post by: darrenrhill on October 23, 2014, 10:47:52 am

HI
Had to have my Mac replaced (free of charge, may Apple be blessed) but now can't use the old activation code for V Collection.
So...
Try to get a new activation code via the button and I'm told...
No products registered, click here (this is despite the fact that I can see it on my products)
So, I try to register it again, and I am told that, guess what, it is already registered so I can't.
I am stuck in an eternal loop.
Can anyone help? I have a case open but haven't heard anything for over a day.
All I need is a new activation code and I can once again be in soft synth heaven
thanks
darren

Title: Re: Obtaining a new activation code nightmare - can someone help? (Case 184547)
Post by: darrenrhill on October 24, 2014, 10:44:46 am

hello?
anyone from support visit these forums?
I still haven't had any reply from support either
I need my synths back!!!!!
please help
darren

Title: Re: Obtaining a new activation code nightmare - can someone help? (Case 184547)
Post by: Dav1d on October 24, 2014, 02:15:49 pm

Have you been responded?

Title: Re: Obtaining a new activation code nightmare - can someone help? (Case 184547)
Post by: darrenrhill on October 24, 2014, 03:32:20 pm

yes, just got a reply and all is sorted  ;D

there are analog sounds bouncing off the walls here now
thanks guys
d