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DRUMS => Spark => Spark Users Community => Topic started by: brad383 on May 20, 2014, 07:23:41 am

Title: Spark Dubstep Pro tools 9 issue
Post by: brad383 on May 20, 2014, 07:23:41 am
Hi All,
First time poster!
Today I purchased Spark Dubstep and the installation process was a breeze. Stand alone works great, but i cant get more than 5 minutes using SDS as a plug-in in pro tools before it freezes and crashes my computer. I end up having to do a hard reset on my PC.

I am running Pro tools 9.0.3 and have the latest version of SDS 1.7.2.

The only parts I installed during the installation process were the Stand alone, Library and Rtas.

Where is the best place to install the library? By default it saves to My Documents.

I run Windows 7 and I have been successfully been using Pro tools 9 with a lot of plug-ins in a session without dramas for a long time - until I installed this program.

Any suggestions will be greatly appreciated
Title: Re: Spark Dubstep Pro tools 9 issue
Post by: brad383 on May 20, 2014, 07:38:30 am
SiSoftware Sandra

ID
Host Name : Brad-PC
Workgroup : WORKGROUP

Computer
Model : OEM System Product Name
Serial Number : System Ser**********
Chassis : Desktop
Mainboard : ASUS P5QL-EM
Serial Number : MB-123*******
BIOS : AMI (OEM) 0505 03/26/2009
Total Memory : 4GB DIMM DDR2

Processors
Processor : Intel(R) Core(TM)2 Duo CPU     E8500  @ 3.16GHz (2C 3.18GHz, 6MB L2)
Socket/Slot : FC LGA775

Chipset
Memory Controller : ASUS P45/P43/G45/G43 DRAM Controller 4x 334MHz (1.34GHz), 2x 2GB DIMM DDR2 802MHz 128-bit, Integrated Graphics

Memory Module(s)
Memory Module : Kingston 2G-UDIMM 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-23-6-3)
Memory Module : Kingston 2G-UDIMM 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-23-6-3)

Video System
Monitor/Panel : ACR G235H
        (1920x1080, 23.4")
Video Adapter : Intel(R) G45/G43 Express Chipset (8SP SM4.0 400MHz, 32MB DDR2 800MHz 128-bit, Integrated Graphics)

Graphics Processor

Storage Devices
WDC WD10EARS-00Y5B1 (1TB, SATA300, 3.5") : 932GB (C:)
Seagate  ST3500320AS (500.1GB, FireWire/1394/SATA300, 3.5", 7200rpm) : 466GB (E:)
WDC WD10EARS-00Y5B1 (999.5GB, USB2/SATA300, 3.5") : 931GB (I:)
WDC WD5000AAKS-00TMA0 (500.1GB, USB2/SATA300, 3.5", 7200rpm, 16MB Cache) : 466GB (G:)
HL-DT-ST DVDRAM GH22NS50 (6.3MB, SATA150, DVD+-RW, CD-RW, 2MB Cache) : 6MB (D:)
HL-DT-STDVD-RAM GH22NS30 (2kB, SATA150, DVD+-RW, CD-RW, 2MB Cache) : 2kB (F:)
DTSOFT BDROM () : N/A (J:)
WD Virtual CD 1110 (700.4MB, USB2) : 668MB (H:)

Logical Storage Devices
System Reserved : 100MB (NTFS)
Pro Tools (E:) : 466GB (NTFS) @ Seagate  ST3500320AS (500.1GB, FireWire/1394/SATA300, 3.5", 7200rpm)
Pro Tools2 (I:) : 931GB (NTFS) @ WDC WD10EARS-00Y5B1 (999.5GB, USB2/SATA300, 3.5")
BRADS DRIVE (G:) : 466GB (FAT32) @ WDC WD5000AAKS-00TMA0 (500.1GB, USB2/SATA300, 3.5", 7200rpm, 16MB Cache)
Hard Disk (C:) : 931GB (NTFS) @ WDC WD10EARS-00Y5B1 (1TB, SATA300, 3.5")
Bluebirds (D:) : 388kB (CDFS) @ HL-DT-ST DVDRAM GH22NS50 (6.3MB, SATA150, DVD+-RW, CD-RW, 2MB Cache)
Optical Drive (F:) : N/A @ HL-DT-STDVD-RAM GH22NS30 (2kB, SATA150, DVD+-RW, CD-RW, 2MB Cache)
Optical Drive (J:) : N/A @ DTSOFT BDROM ()
WD SmartWare (H:) : 615MB (UDF) @ WD Virtual CD 1110 (700.4MB, USB2)

Peripherals
LPC Hub Controller 1 : ASUS LPC Interface Controller
LPC Legacy Controller 1 : Winbond W83627DHG
Audio Device : ASUS HD Audio Controller
Audio Codec : Realtek Semi 888 High Definition Audio
Audio Codec : Intel 2803
Audio Device : Creative Labs Creative X-Fi Audio Processor
Serial Port(s) : 1
Parallel Port(s) : 1
Disk Controller : ASUS 4 port SATA IDE Controller
Disk Controller : ASUS 2 port SATA IDE Controller
Disk Controller : ASUS 6121 RAID Controller
USB Controller 1 : ASUS USB UHCI Controller #4
USB Controller 2 : ASUS USB UHCI Controller #5
USB Controller 3 : ASUS USB UHCI Controller #6
USB Controller 4 : ASUS USB EHCI Controller #2
USB Controller 5 : ASUS USB UHCI Controller #1
USB Controller 6 : ASUS USB UHCI Controller #2
USB Controller 7 : ASUS USB UHCI Controller #3
USB Controller 8 : ASUS USB EHCI Controller #1
FireWire/1394 Controller 1 : ASUS IEEE 1394 Host Controller
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Send To Microsoft OneNote 2010 Driver (1200x1200, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : HP Deskjet 2050 J510 series (600x300, USB, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Epson Stylus Photo R210 (M) (360x360, USB, Colour)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 100Mbps)

Operating System
Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1)
Platform Compliance : x64

Windows Experience Index
Current System : 3.6
Title: Re: Spark Dubstep Pro tools 9 issue
Post by: Dav1d on May 20, 2014, 09:12:27 am
mmmm, have you tried this version?
ftp://downloads.arturia.com/downloads/sparkdubstep/version/spark_dubstep_1.7.1.exe (http://ftp://downloads.arturia.com/downloads/sparkdubstep/version/spark_dubstep_1.7.1.exe)

 :)
Title: Re: Spark Dubstep Pro tools 9 issue
Post by: brad383 on May 20, 2014, 09:20:47 am
I sure have. After the initial problem i updated to 1.7.2 hoping for a fix, but no luck.

Tech service said they cant guarantee compatibility with pro tools 9, even though the specs say the RTAS version suits pro tools 10 and below.

Looks like I have just wasted my money :'(
Title: Re: Spark Dubstep Pro tools 9 issue
Post by: brad383 on May 20, 2014, 01:10:58 pm
I'm not counting my chickens before they hatch but I think I may have found some sort of "work around" for us poor old Pro tools 9 users.

After trying numerous times to uninstall,  re-install without much luck I tried once more.

This time I unchecked everything in the installation box except the library and the RTAS plug in. This time I did NOT install the standalone unit.

I had a memory from when I installed Superior drummer I think??? I can remember having all sorts of hassles with that until I got rid of the SA player.

So far, over 1 hour of beats played inside PT and not one crash, freeze, broken monitor or smashed mouse anywhere to be seen. Wish me luck! 8) 8) 8) 8)