Arturia Forums

General => Website => Topic started by: fman67 on July 26, 2012, 12:18:32 pm

Title: case 111264_QONIVFQY : 1 week after paying for product, no contact, no answers
Post by: fman67 on July 26, 2012, 12:18:32 pm
Hi,

this forum seems to be the only place where these issues are resolved.

1 week ago I paid for a download version of Analog Laboratory, I didn't receive a confirmation email that my purchase had been made.

The money was deducted from my account 6 days ago.

I have raised 2 support requests (got an automated confirmation email for one of them), that have been listed as 'closed', I am very disappointed with the lack of communication and support I have received.

Any Arturia staff listening!

Frank Berend