Arturia Forums

General => Website => Topic started by: drakey on May 01, 2012, 04:30:20 pm

Title: No existent customer support
Post by: drakey on May 01, 2012, 04:30:20 pm

hello arturia

i have been waiting for a reply to my support for 3 weeks.

is anybody listening?

 :'(

Title: Re: No existent customer support
Post by: Robster on May 07, 2012, 02:31:33 pm

I feel your pain.  I have yet to get this software to function on my computer, and was advised to uninstall, then reinstall.  The guy, who is the tech support, claims to be a sequencer, blah blah blah, you think he would have just gone ahead and sent me a re authorization code.  NOPE.  I think he is just enjoying my money that I paid for his software, and even more so  enjoying having us all by the balls waiting on his inadequate tech support.    I am trying to be fair, but come on man, this is ridiculous.   

Title: Re: No existent customer support
Post by: drakey on May 11, 2012, 04:56:20 pm

1 month now and still no reply.

how long does it take?

Title: Re: No existent customer support
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