Arturia Forums

Harware Legacy versions => Analog Factory => Analog Factory Technical Issues => Topic started by: Diavola on March 04, 2011, 01:02:58 am

Title: Accounts / PC to MAC
Post by: Diavola on March 04, 2011, 01:02:58 am

Can't log into my account to attempt to transfer my license from PC to MAC.  The forgot password feature is not working.  Any ETA on the fix?

Title: Re: Accounts / PC to MAC
Post by: Antoine on March 04, 2011, 09:30:29 am

As described in your User's Manual and on our website (http://www.arturia.com/elicenser), to transfer your license on a second computer or simply allow its use on several computers (one at a time), you will need an USB-eLicenser dongle (the famous "Steinberg Key", sold separately), and to transfer the license onto by a simple drag-and-drop in the eLicenser Control Center.
This little video (http://www.arturia.com/elicenser) show the simple process. (around 2:44)

USB-eLicenser dongles are also used by editors such as Steinberg or Korg. If you don't own any, you may either purchase one from our online store (http://www.arturia.com/buy) or from any decent music shop, especially Steinberg or Korg resellers.

Title: Re: Accounts / PC to MAC
Post by: Diavola on March 04, 2011, 05:32:05 pm

Thanks for the info.  But, I still need to Log-In regardless.

Title: Re: Accounts / PC to MAC
Post by: Diavola on March 04, 2011, 05:36:20 pm

2.2 does not work with the new e-license app.