Arturia Forums

Harware Legacy versions => Analog Factory => Analog Factory Technical Issues => Topic started by: robinleereese on May 27, 2009, 09:14:55 am

Title: "License activation code has been used already"
Post by: robinleereese on May 27, 2009, 09:14:55 am

Atruria Factory Experience purchased from a seller who guaranteed "NEW".  After entering the 32 character auth. code on the card inside the book, I got this message.  What now?  Does it mean this product can never be used?  I am contacting the seller, but fully expect to be told off or that no return can be made (or that I am wrong in bringing the problem to him). If he, or somebody else used this code once, am I looking at a box of useless hardware?  Is there any way that Arturia can help me?  I registered the product with you earlier today & that went through OK. (it was not rejected)  Please tell me what to do, thanks.

Title: Re: "License activation code has been used already"
Post by: Antoine on May 27, 2009, 10:15:16 am

Processed through regular Technical Support desk.  :)