Arturia Forums

Harware Legacy versions => Analog Factory => Analog Factory Technical Issues => Topic started by: TacklingDummy on October 21, 2008, 12:22:15 am

Title: Replaced my laptop. Do i need sychrosoft dongle to set up AF on my new one?
Post by: TacklingDummy on October 21, 2008, 12:22:15 am

That's all.

g

Title: Re: Replaced my laptop. Do i need sychrosoft dongle to set up AF on my new one?
Post by: TacklingDummy on October 23, 2008, 02:41:41 am

I got a Steinberg Syncrosoft Dongle.  I did the transfer as instructed by the linked file.  I get a series of Messages now:

1.
SYNCOSOFT LICENSE CONTROL - Message
Your systemfinger print is not valid anymore.
The system's hardware configuration has been changed!
Soft-eLicenser 'Sel Nr. 275695572 - F9CB09CD5A'
and stored license have been disabled.
Hardware licenses are not effected!

Please contact your vendor's support department for help reactivating.

2.
Necessary files or information for the validity of the Soft-eLicenser have been changed or corrupted.  this can be cause by exchanging single files, the use of cleanup and backup tools or similar.
Soft-eLicenser 'Sel Nr. 275695572 - F9CB09CD5A'
and stored license have been disabled.
Hardware licenses are not effected!

Please contact your vendor's support department for help reactivating.

3.
SYNCOSOFT LICENSE CONTROL - Message
Soft-eLicenser 'Sel Nr. 275695572 - F9CB09CD5A'
and stored license have been disabled.
Hardware licenses are not effected!

Please contact your vendor's support department for help reactivating.


I just want this to work.  What can I do?

Title: Re: Replaced my laptop. Do i need sychrosoft dongle to set up AF on my new one?
Post by: Antoine on October 23, 2008, 09:44:20 am

This bug is known and documented in our Knowledge Base entry #102 (http://www.arturia.com/evolution/kb/?View=entry&EntryID=102), and though a bit geeky it's easily recoverable.