Arturia Forums

Controllers => MiniLab => MiniLab Technical Issues => Topic started by: Rattleshock on December 15, 2013, 07:52:45 pm

Title: MiniLab Registration Already Exists in Database
Post by: Rattleshock on December 15, 2013, 07:52:45 pm

I am really frustrated. I purchased the minilab/analog lab combo and have spent the last 24 hours trying to figure out why it won't register. I keep getting an error that the serial number already exists in the database. I also can't open a technical support ticket because I have to have at least one device registered but I cannot register because apparently my code is invalid. I see now that lots of people have had this problem. Any one have some REAL help or answers? I have updated the keyboard to the latest firmware, using windows 8 64 bit. I am really NOT IMPRESSED thus far.

Title: Re: MiniLab Registration Already Exists in Database
Post by: Rattleshock on December 15, 2013, 09:44:01 pm

This is a Christmas present for my daughter. Someone is more disappointed than me :(

Title: Re: MiniLab Registration Already Exists in Database
Post by: Wavelength on December 26, 2013, 08:15:40 pm

Just send it back and get your money back.  In my experience these minilabs are nothing but trouble.  A waste of time and money.

Title: Re: MiniLab Registration Already Exists in Database
Post by: Pierfrancesco on January 08, 2014, 06:26:40 pm

HEY MAN... THE SAME THING HAPPEN TO ME... AT LAST HAVE U SOLVED THE PROBLEM?