Arturia Forums

Audio => MiniFuse => MiniFuse - Technical Issues => Topic started by: Tankor on September 06, 2022, 05:56:02 pm

Title: I can not install the minifuse 2 in windows 8.1 pro
Post by: Tankor on September 06, 2022, 05:56:02 pm

I can´t install the minifuse 2 in windows 8.1 pro, the installation stops and sends error code 10

Title: Re: I can not install the minifuse 2 in windows 8.1 pro
Post by: TimArturia on September 07, 2022, 12:32:42 pm

Hello !

We recently discovered that we had issues on Windows 7 and 8.
Please contact our support team, they will provide you a working version.

Title: Re: I can not install the minifuse 2 in windows 8.1 pro
Post by: pacoruiz on November 24, 2022, 07:41:31 pm

Same for me with Windows 7 64bits...

Any solution?

Title: Re: I can not install the minifuse 2 in windows 8.1 pro
Post by: TimArturia on November 25, 2022, 01:40:29 pm

Hello,

Same answer as above.
Please contact our support team, they will provide you a working version.

Title: Re: I can not install the minifuse 2 in windows 8.1 pro
Post by: pacoruiz on November 25, 2022, 05:33:41 pm

Yeah, already done (two days ago).
Hope they answer me fast, i need to install drivers NOW.

If not, i will send back and buy a Scarlett 2i2 or PreSonus.

I think you should write the solution in this post, otherwise I don't understand the usefulness of this forum
I´m not right?

Reggards.

Title: Re: I can not install the minifuse 2 in windows 8.1 pro
Post by: pacoruiz on December 07, 2022, 05:50:09 am

Hello everyone.

Arturia's support service sent me an email giving me instructions on how to solve the problem.
I'm posting it here in case it helps someone.

I finally decided to migrate to Windows 10 and I have not had any problems installing the driver and making the Minifuse 2 work.

Thanks and regards.


Support mail:

Hello Francisco
 
Thank you for using MiniFuse!
 
•   Unfortunately, our very latest drivers for Windows 7 & 8 won't be considered as properly signed on these OSes due to the fact that the cross-signed drivers support as been dropped by Microsoft and we're sorry about that
 
However, temporarily disabling the "Driver signature enforcement" on Windows to proceed with the install should help having it properly installed and won't lead to any troubles considering that these are definitely safe (if downloaded directly on our website or from the Arturia software Center when downloading the dedicated utility for your device which installs the related driver) and were properly tested and validated as well (apart on windows 7 for which some drivers may not be validated anymore since some time ago already, make sure to refer to the related product page if using Windows 7 even if they may be possibly still working fine on it).
 
•   Could you please follow the procedure below ?
 
Step 1. Enter in Advanced Options menu.
Windows 7 & Vista
To enter in Advanced Options menu in Windows 7 and Vista OS:
 
1.   Close all programs and reboot your computer.
2.   Press the "F8" key as your computer is booting up, before the appearance of the Windows logo.
3.   When the "Windows Advanced Options Menu" appears on your screen, use your keyboard arrow keys to highlight the “Disable Driver Signature Enforcement” option and then press "ENTER".
 

 
 
 
Windows will now reboot without the driver signature enforcement, and should now allow you to install the desired driver.
 
Of course, let us know how it goes.
 
Kind regards,
Ricardo - Arturia Support