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Harware Legacy versions => KeyLab => KeyLab Technical Issues => Topic started by: on August 20, 2021, 03:17:49 pm

Title: KLMKII - Device Disconnected Error in MCC - Windows 10
Post by: on August 20, 2021, 03:17:49 pm
Dear All, 

I've just replaced a Windows 10 laptop for a brand new Windows 10 16Gb all-in-one with 4 x USB ports - and getting errors with the USB MIDI for my KLMKII.

With no other applications open or USB devices connected, in MCC I get Error - The device has been disconnected.

KLMKII shows as working properly in Device Manager.

If I open any Arturia instrument the KLMKII display shows the preset selected.

Please help - I just spent a grand on a dedicated new PC for the sole purpose of Arturia and the one thing that doesn't work is the MIDI interface.