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Hardware Sequencers => KeyStep Pro => KeyStep Pro - Technical Issues => Topic started by: cjunekim on May 06, 2021, 04:06:14 pm

Title: Screen saver not working
Post by: cjunekim on May 06, 2021, 04:06:14 pm

Hello

My firmware is the latest 2.0.0. The screen saver hasn't been working for a year since I bought this. I contacted the customer service several times and they confirmed the bug and promised to fix it in the next firmware release, but it never happened.

I can change the screen saver time and save it. But without touching anything of the keystep pro, it doesn't go in to the sleep mode after any amount of time. What I expect is all the LEDS getting turned off. I experimented with the USB connected to the computer, or as a standalone, but all failed.

Vegas mode is working without an issue.

Does your keystep pro go to sleep after the designated time?

Title: Re: Screen saver not working
Post by: synthcreep on May 06, 2021, 06:38:08 pm

To my knowledge "screensaver" just refers to the OLED screen as that will have a more finite life than the LEDs. I have not checked recently but the screensaver worked before I turned it off after the 1.3.2 firmware update.

Title: Re: Screen saver not working
Post by: Andrew Henderson on May 06, 2021, 07:29:45 pm

Quote from: synthcreep on May 06, 2021, 06:38:08 pm

To my knowledge "screensaver" just refers to the OLED screen as that will have a more finite life than the LEDs. I have not checked recently but the screensaver worked before I turned it off after the 1.3.2 firmware update.

This is correct.  OLED screen turns off.  Disabling Vegas mode will stop with the showing off of the leds (dancing around), but they LED never actually turn right off.

Title: Re: Screen saver not working
Post by: cjunekim on May 07, 2021, 02:46:13 pm

Wow! You are right. I never thought screen saver meant "screen" only. This is so funny. I expected all the LEDs turning off -- since I was also worried about their life expectancy.

Thank you all for this enlightenment!