Arturia Forums

General => Website => Topic started by: TronixA8372 on September 11, 2020, 01:07:38 pm

Title: Didn't See Activation Email- Now Account Is Blocked
Post by: TronixA8372 on September 11, 2020, 01:07:38 pm

Hi, I recently bought Arturia Pigments and I am unable to log in with the email account that I had used to buy the software in the first place. From what I have read, if you fail to click on the registration email, your account becomes blcoked. Would you be able to unblock my account for me please? Please PM me if you need more details.

Thank you!

Title: Re: Didn't See Activation Email- Now Account Is Blocked
Post by: LBH on September 11, 2020, 08:58:44 pm

Hi and welcome to Arturia forums.

I wonder how you have bought a product, if your account is'nt activated, and you have bought it from Arturias site. It's a long time ago i created my account.
But perhaps try to contact Arturia webmaster using this form: https://www.arturia.com/contact
Or try to contact Arturia sales.