Arturia Forums

Controllers => MiniLab MKII => MiniLab MKII Technical Issues => Topic started by: johannaparrac@gmail.com on June 27, 2020, 02:02:29 am

Title: my serial number dos not exist
Post by: johannaparrac@gmail.com on June 27, 2020, 02:02:29 am

I’m trying to download the uvi grand piano. when a get to product registration in the uvi web it says my serial number dos not exist...what should i do? I just use the serial number of arturia products.
please help me

Title: Re: my serial number dos not exist
Post by: LBH on June 27, 2020, 01:18:24 pm

Hi and welcome to Arturia forums.

I believe, you should have a separate seriel for the UVI product. Have you read your Arturia documentation and looked on your Arturia account?