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Arturia Software Center (ASC) => Technical Issues => Topic started by: coverman on April 30, 2020, 07:39:01 pm

Title: Where is the price and the serial number
Post by: coverman on April 30, 2020, 07:39:01 pm

There is a discount (50%) on Spark VDM. I downloaded it to my OSX and it appears in Logic, but when I want to register this, I only get to the website where I need a serial number. But I don't have a serial number. When I try to "Register new product" but the it only ask me to write a serial number and unlock code. I can't add Spark there.
And the price isn't listed anywhere either?
How can I buy this product? And what is the price after the 50% discount???
Please let me know how to proceed step by step. Since the discount is over soon and I actually needed this for the weekend, I'm not sure I will buy it if this isn't solved.

Title: Re: Where is the price and the serial number
Post by: LBH on April 30, 2020, 08:03:26 pm

Hi and welcome to Arturia forums.

Where do you see the product Spark VDM?
I don't think Arturia sell Spark VDM anymore. But you can ask Arturia sale.

Title: Re: Where is the price and the serial number
Post by: MajorFubar on April 30, 2020, 08:37:58 pm

The list of software instruments available on the 50% off deal can be found here:

https://www.arturia.com/products

Scroll down to 'Drum Solutions' to find the current version of Spark (Spark 2) currently on sale for €74.

Title: Re: Where is the price and the serial number
Post by: coverman on April 30, 2020, 10:16:10 pm

Now I bought it. It looks like two products are added to my account, but when I try to activate it from Logic... nothing happens.
What should I do???