Arturia Forums

Hardware Instruments => MatrixBrute => MatrixBrute - Technical Issues => Topic started by: gostevego on September 20, 2018, 03:36:12 am

Title: Preset LED display problem
Post by: gostevego on September 20, 2018, 03:36:12 am

Just noticed the (correction: numeric display) is messed up. It looks like one of the bars that helps form the numbers is already burned out. See attachment. Has this happened to anyone else?

Title: Re: Preset LED display problem
Post by: gostevego on September 20, 2018, 03:57:50 am

Another pic.

Title: Re: Preset LED display problem
Post by: Vic-tor on September 20, 2018, 08:37:16 am

Hey,

Sorry you are encountering this issue,

I don't recall seeing this kind of issue before, I suggest getting in touch with the support team if you haven't already : https://www.arturia.com/support/askforhelp

Victor

Title: Re: Preset LED display problem
Post by: gostevego on September 21, 2018, 12:50:40 am

Thank you I did this morning and the support team was very responsive and helpful.