Arturia Forums

Controllers => MiniLab MKII => MiniLab MKII Technical Issues => Topic started by: SimonMsays on March 26, 2018, 11:39:28 am

Title: UVI Grand Piano Model D licence code missing
Post by: SimonMsays on March 26, 2018, 11:39:28 am

Hi,

I'm the proud new owner of Minilab Mk2. I'm in the process of installing the bundled software, but I cannot see anything for UVI Grand Piano Model D under the 'Bundled Products' tab in my Arturia account. I can see the licence code for Ableton live however.

I've seen a few other posts outlining the same issue and one answer from 2017 said that IT was working on it, but that the licence code could be PM'd to the user.

Is anyone aware of a solution to this issue, or could an admin please PM me the licence code?

Many thanks,
Simon

Title: Re: UVI Grand Piano Model D licence code missing
Post by: Placoma on March 30, 2018, 06:47:50 am

Quote from: SimonMsays on March 26, 2018, 11:39:28 am

Hi,

I'm the proud new owner of Minilab Mk2. I'm in the process of installing the bundled software, but I cannot see anything for UVI Grand Piano Model D under the 'Bundled Products' tab in my Arturia account. I can see the licence code for Ableton live however.

I've seen a few other posts outlining the same issue and one answer from 2017 said that IT was working on it, but that the licence code could be PM'd to the user.

Is anyone aware of a solution to this issue, or could an admin please PM me the licence code?

Many thanks,
Simon

I used to have the same problem, i just sent an email (https://www.arturia.com/support/askforhelp/registering) and they answer in less than an hour with the code. Hope it helps!