Arturia Forums

General => Website => Topic started by: StevieDeepD63 on March 08, 2018, 02:19:18 am

Title: SOMEONE PLEASE HELP ME!!!!!!
Post by: StevieDeepD63 on March 08, 2018, 02:19:18 am

I continue to receive emails with special offers. I would LOVE to buy some things. However, I am locked out of my account. There is no resolution to the issue...I can't contact support, because it won't allow me to log in. There are no phone numbers to call. What am I supposed to do?

If this issue is not resolved, I will NOT purchase another product from you again.

sdavis@register-mail.com

Title: Re: SOMEONE PLEASE HELP ME!!!!!!
Post by: Guillaume Arturia on March 08, 2018, 02:41:45 pm

Hi Stevie,

I'm sorry to read that you're facing some difficulties in order to log into your account.

On our side your account seems to be still activated and not blocked.

I send you this morning a PM.

Please, have a look at it and simply confirm us if it's now working fine or if it still persists !

Best regards,
Guillaume