Arturia Forums

Hardware Instruments => MatrixBrute => MatrixBrute - Technical Issues => Topic started by: caillou on October 10, 2017, 09:53:19 pm

Title: Failed to sent preset
Post by: caillou on October 10, 2017, 09:53:19 pm

I just got my MatrixBrute.

The first thing I did was updating to the latest firmware, i.e. 1.1.0.73

After that, I imported the ArturiaRWS preset into my MIDI Control Center and tried to add presets to the MatrixBrute.

Unfortunately, all I get when drag-and-dropping a preset is the following error message:

Import Failed - Failed to send the preset P1

Is this a known bug? Do you have an idea how I could get a preset installed on the MatrixBrute?

Title: Re: Failed to sent preset
Post by: DrJustice on October 11, 2017, 03:48:24 pm

There are no bugs in the preset transfer that I know of.

Check that the "Memory Protection" switch on the back of the synth is set to "off". This will enable saving of patches as well as transfers of patches from the MIDI Control Center. If "Memory Protection" is set to "on", the transfer will fail with the error message you're getting.

Title: Re: Failed to sent preset
Post by: caillou on October 11, 2017, 06:57:02 pm

Thank you DrJustice, that was it!

@arturia you might want to talk to the team that works on the MIDI Control Center in order to enhance the error message ;)