Arturia Forums
Hardware Sequencers => KeyStep => Keystep Technical questions => Topic started by: nooooddy on September 20, 2016, 06:48:43 pm
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Hello Keystep crew,
Is anyone else having real difficulty updating the firmware on the Keystep using the OSX software?
I keep getting errors saying the Keystep wasn't found or the firmware failed to install. It's not a major issue at the moment since the lastest firmware update is pretty minor but it's frustrating none-the-less.
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Got it all updated now. A few times after unplugging and replugging it didn't seem to go into 'Firmware Update Mode' for some reason but after several attempts I got it to work.
To know you are in 'Firmware Update mode' and able to proceed with the installation you need to look for the HOLD, SHIFT, OCT- and OCT+ buttons flashing in a circular fashion. I waited 20 seconds or so once the flashing had begun and then clicked update and the installation completed after about 30 seconds.
Hope this helps some other OSX users.
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I have updated it several times but the new firmware message keeps poping. How can I know if it's updated and it's a software bug, or it's hasn't really updated though at one time it said it did?