Arturia Forums

Hardware Sequencers => KeyStep => Keystep Technical questions => Topic started by: malong on July 14, 2016, 05:36:28 pm

Title: Restore Factory Sequences
Post by: malong on July 14, 2016, 05:36:28 pm

I have accidentally erased all of the factory sequences from my new Keystep and would like to get them back. I have done a factory reset of the Keystep but that doesn't seem to restore them. Any ideas?

Mike

Title: Re: Restore Factory Sequences
Post by: HansTomeso on July 19, 2016, 11:20:25 am

Hi Mike,

try using Arturias MIDI Control Center (free download). Connect your KeyStep. In MCC, you should be able to drag&drop the factory template called "Default" up to the "Working Project" of the device. Syncing is not necessary for this.

Title: Re: Restore Factory Sequences
Post by: Hawkwind on July 22, 2016, 01:08:44 am

Hmm, tried that, all sequences are still empty/blank.
.
Is there a FACTORY DEFAULT TEMPLATES file we can download from somewhere to enable a proper RESTORE of the factory sequence data, please?
...

Title: Re: Restore Factory Sequences
Post by: jasonwann on December 09, 2016, 07:37:01 am

I have the same question.

Title: Re: Restore Factory Sequences
Post by: O-li Arturia on December 13, 2016, 04:04:18 pm

Hi,

Press and hold down Oct+ and Oct- while powering up the KeyStep. You should have an additional LED pattern, release the buttons once it's over.

This will also reset your global parameters (the ones you set into the MCC).

Cheers!

Title: Re: Restore Factory Sequences
Post by: jasonwann on December 16, 2016, 03:41:40 am

Sadly, this doesn't work. No sequences.

Title: Re: Restore Factory Sequences
Post by: O-li Arturia on December 16, 2016, 09:47:02 am

What's your firmware revision?