Arturia Forums

General => Website => Topic started by: RumourControl on April 05, 2016, 08:37:45 pm

Title: Trying to register software - blocked from site, but logged into software..
Post by: RumourControl on April 05, 2016, 08:37:45 pm
What can I do?

Tried to ask for a password reset on the site but it tells me I am blocked, and so thus I can't log in to ask for technical support.

I am logged into the Arturia Software Centre on my PC with no problem, but the site won't let me in. Tells me I'm that I am either blocked of not activated, I tried to activate it jsut in case, but it still tells me my email is blocked.

So I'm at Catch 22 here. What can I do?
Title: Re: Trying to register software - blocked from site, but logged into software..
Post by: heathnewby on April 12, 2016, 05:05:12 pm
I'm having the same problem. Mine was a new account and I never received the activation email. So, I can't log into the site to even get the software for the keyboard i just bought.  ???
Title: Re: Trying to register software - blocked from site, but logged into software..
Post by: Edouard_Arturia on April 13, 2016, 11:03:13 am
Hello.

Please provide your email by PM.

Best Regards

Edouard