Arturia Forums

Hardware Sequencers => BeatStep => Topic started by: kriswilliams on June 13, 2015, 02:47:17 pm

Title: MIDI Control Center problem with Beatstep - Please help!
Post by: kriswilliams on June 13, 2015, 02:47:17 pm

I was reading the manual, first step is to click on sync in midi control center every time but i get this message

"Failed to open the device"

I have the latest firmware update installed latest version of MIDI Control Center and latest OSX

It also says, firmware revision unknown, and if i try to point it towards the latest firmware update it wont go through the process because I get the same message

"Failed to open the device"

What should I do from here?

Title: Re: MIDI Control Center problem with Beatstep - Please help!
Post by: Terrym on June 13, 2015, 03:17:37 pm

Hi go to utilities and audio midi setup  open the midi screen and delete the beat step midi driver then plug in your beat step  and try again .


regards

terrym

Title: Re: MIDI Control Center problem with Beatstep - Please help!
Post by: kriswilliams on June 13, 2015, 03:20:53 pm

Perfect - Worked exactly as you said

Thanks a lot  :)

Title: Re: MIDI Control Center problem with Beatstep - Please help!
Post by: pauljones32 on August 19, 2015, 03:48:03 am

I have the same problem in windows 7(64). MCC does show the beatstep as being connected unless I go through the firmware update sequence. And then, when I exit MCC and restart it, the beatstep does not show up!

Any idea?

Title: Re: MIDI Control Center problem with Beatstep - Please help!
Post by: Black on September 04, 2015, 03:04:25 pm

Same problem here. Windows7. Anyone help?