Arturia Forums
V Collection - Legacy versions => Jupiter-8V => Jupiter-8V Technical Issues => Topic started by: tuckerconnelly on May 02, 2015, 04:13:13 am
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Oi, it's been 6 days without a response from support, so coming to the forums. (Which I'm kinda miffed about 'cause I just gave this company $400).
Jupiter-8V seems to crash Pro Tools when I open a session with it in it. If I just straight-up load the plugin, it's fine, until I close and re-open then sessions--then Pro Tools crashes.
I've got:
Pro Tools 11.3.1
Windows 8.1
32 GB ram
Intel i7 4930k processor
The latest Arturia plugs
Two other issues: the tempo-synced arpeggiator doesn't work (no sound comes out), and portamento always starts from C0, no matter what note I play.
Any ideas on how to fix the crash or get the other issues worked out?
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Support got back to me
They sent me a beta download for the next Jupiter version
But it didn't work until I created a new session and re-imported everything using session import, so give that a shot if you're having the problem
But now everything is working :D
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Nice if it's fixed.
I guess something was wrong in your PT session.
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Alright guess it wasn't fixed. Almost sure this is a memory issue. It only happens with large sessions or when I have multiple apps open, when memory usage is at 50%. When it's at 30% all's good.
Maybe has something to do with 64 bit? Like using more memory than 4 gigs.
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I can replicate it 100% now. I can open up a ton of instances of Jupiter, everything's fine. Then, I put a ton of cpu-intensive plugins on, say, 5 instances of Waves Soundshifter Pitch plugin, the next Jupiter I put down crashes Pro Tools.