Arturia Forums

General => Website => Topic started by: georgelegeriii on December 13, 2014, 12:45:46 pm

Title: Unable to load the store to buy my V collection V4 upgrade
Post by: georgelegeriii on December 13, 2014, 12:45:46 pm
It seems that the store area is showing all these mysterious blue lines that have items missing from the information requested when I initially load it. So the site won't complete loading for whatever reason. I have waited hours, still no luck.

I'd love to get the upgrade, but simply cannot get there, in either Safari or Chrome.

Suggestions?

George Leger III ???
Title: Re: Unable to load the store to buy my V collection V4 upgrade
Post by: mediumchris on December 19, 2014, 12:04:08 am
I'm having this problem too...
Title: Re: Unable to load the store to buy my V collection V4 upgrade
Post by: Dav1d on December 19, 2014, 10:27:25 am
mmm, if you have a problem of that kind, please contact sales:

==> http://www.arturia.com/support/askforhelp
Purchase & Order Status

They will handle it
 :)
Title: Re: Unable to load the store to buy my V collection V4 upgrade
Post by: Synthetrix on December 27, 2014, 08:36:45 pm
I can'e even get to the URL you repiled with. Database errors. What gives? I have never had this trouble before.
Title: Re: Unable to load the store to buy my V collection V4 upgrade
Post by: itbytes on January 10, 2015, 07:21:52 pm
Im having problem to, I can retireve my username, but it cant retrieve my password so I can login, as the website says it is not saved.
So I cant use my nice coupon Arturia sent me. Theyu even semt me a reminder, so sure, I would like to buy the collection, but it is impossible :(