Arturia Forums

Harware Legacy versions => Analog Factory => Analog Factory Technical Issues => Topic started by: lagora on November 07, 2010, 11:04:53 am

Title: deactivate my analog factory licence
Post by: lagora on November 07, 2010, 11:04:53 am

Hi guys,

I have a problem and i hope to get a answer here. I do not work any more with my analog factory 2.0 so ill sold it to a friend. Now i thought i can delete my licence online and he can use it on his computer. I just deleted it yesterday but he cant activate it on his computer. The elicencer alsways says that the licence is still in use. I checked out the forums and i found the usb dongle way but i dont want to make 2-3 licences of it. Only deactivate my licence so he can use it on his pc.

Hope someone can help me ;)
All Best
Tim

Title: Re: deactivate my analog factory licence
Post by: Antoine on November 08, 2010, 03:34:38 pm

Please connect under your Arturia account (http://www.arturia.com/login) and fill a Tech Support form, we will process it asap.

Title: Re: deactivate my analog factory licence
Post by: lagora on November 08, 2010, 04:03:54 pm

Hi Antoine,

Thx for the fast Reply ;). I allready did this. Waiting for the Support.

Best
Tim

Title: Re: deactivate my analog factory licence
Post by: lagora on November 11, 2010, 07:57:13 pm

Hi,

still no answer from the support. :-\