Arturia Forums

Harware Legacy versions => Analog Factory => Analog Factory Technical Issues => Topic started by: lifelike on January 11, 2010, 07:03:32 pm

Title: why the "tech suport" ...
Post by: lifelike on January 11, 2010, 07:03:32 pm

does not answer on my email ? i have a nice analog factory and can not use it. great ...

Title: Re: why the "tech suport" ...
Post by: Antoine on January 12, 2010, 10:18:48 am

We are currently processing a nice amount of cases per day, and a few are still in the end-of-December zone. We are pretty sorry for temporary inconvenience caused.
However it is highly possible that yours currently is being processed, as long as you contacted us through the regular way (your account interface).
Let me know by private mail if still no response at the end of the day.

Title: Re: why the "tech suport" ...
Post by: lifelike on January 13, 2010, 06:23:55 pm

now we have january 14 and there is no answer in my email or in my acaunt on this page - what's wrong with this company - fuck

Title: Re: why the "tech suport" ...
Post by: Antoine on January 14, 2010, 09:48:01 am

Case #82563 processed this morning.