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Harware Legacy versions => Analog Factory => Analog Factory Technical Issues => Topic started by: johnmcmaster on August 07, 2009, 09:33:50 pm

Title: analog factory reinstall
Post by: johnmcmaster on August 07, 2009, 09:33:50 pm

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i had to reinstall windows after my computer crashed and lost all in my hard drive  I reinstaled analog factory but now it says there is no licence when i try download new licence from syncrosoft licence control centre it says activation has been used I now have a product which i paid a lot of money for that doesnt work   i have contacted tech support on numerous occasions with no response please can someone help
 
 
 
 
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Title: Re: analog factory reinstall
Post by: Nattevagten on August 07, 2009, 09:37:20 pm

Same problem here..

Title: Re: analog factory reinstall
Post by: sharii on August 09, 2009, 08:32:31 pm

I have the same problem, and they confirmed that you can only use it ONE TIME. I cant beleive this company. I was told you need to buy the USB dongle.

I just have one question if anyone can answer me. Will this fix my problem for sure? or do I need to buy another thing again in 2 months from this company to make it work.

Title: Re: analog factory reinstall
Post by: Fisher on August 16, 2009, 05:15:53 am

Hi everybody,

I have the same problem !!!

No solution ?

Title: Re: analog factory reinstall
Post by: Antoine on August 17, 2009, 04:05:24 pm

John, Sharii and Fisher cases have been solved through the regular way(*). Unfortunately we did not receive regular requests from Nattevagten. If still undone, please process.

(*) log into your Arturia account (http://www.arturia.com/evolution/en/community/my-account.html), go to the Licences section, click on the "Technical Support inquiry" button.

Title: Re: analog factory reinstall
Post by: Nattevagten on August 21, 2009, 10:02:22 am

Quote from: Antoine on August 17, 2009, 04:05:24 pm

Unfortunately we did not receive regular requests from Nattevagten. If still undone, please process.

Case 78116 Received 28.07.2009 23:05:38