Arturia Forums

Harware Legacy versions => Analog Factory => Analog Factory Technical Issues => Topic started by: elektrial on May 04, 2009, 08:33:38 am

Title: Hello TEch Support??? is somebody here??? heeeelloooo!!!
Post by: elektrial on May 04, 2009, 08:33:38 am

 ??? i tried to get a new authorization key for a new computer, but nobody is answering my emails!!!!!  >:(

please help

kind regards

daniel smiglewicz

Title: Re: Hello TEch Support??? is somebody here??? heeeelloooo!!!
Post by: Antoine on May 04, 2009, 10:54:40 am

I love this.  :o
Daniel, I didn't find any correspondence in our Tech Support base, neither on your first/last name, email address or pseudonym. Please mail me your case number in private mail.

Title: Re: Hello TEch Support??? is somebody here??? heeeelloooo!!!
Post by: elektrial on May 05, 2009, 09:53:34 am

hi antoine,

nice to get answer finally, thx!

this is pretty weird...when i bought my arturia last year, i do not know it exactly any more, how i do registered my factory.

my computer has no internet connection, and i worked with the challange response key! is this the reason why i can not log in with my emailadress??

can the new owner register this product with the old serialNo???

i tried to write a few emails to the tech support, but no reason! i need your emailadress to write a PM!

kind regards