Arturia Forums
General => Free Speech => Topic started by: slammah2012 on April 30, 2007, 03:27:26 pm
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This is a letter I emailed Arturia this morning
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Firstly....To the Web Master for Arturia.....
There are alot of grumblings in the support group Area about Arturia not being
Contactable and Arturia being Unresponsive to customer suggestions.............
You need a better way to supply Customer service to and from Arturia ....
Delegating and assigning it to the other customers to solve on Arturia's behalf , is the
lowest form of service.....We need Arturia's responses..............
mailto:info@arturia.com ......... Does not always work
To Arturia
Congratulations on your entrance into hardware synths.....
I have a suggestion regarding the Origin Keyboard......
Is it possible to double hinge the laptop control surface so it can lie flat or flatter than
130 degrees???
I have multiple keyboards setup in tiers(layers) and the overall height of the fliptop at
full extent would interfere physically with the keyboards above it.....
or
Is it possible to separate the control surface from the hinge and lie it down flat with
an "extention connecteur"to the right of the ribbon???
I am interested in the keyboard because of the ribbon feature which the Origin
Desktop doesn't offer, (unless the front lip is upgradeable to a ribboned version....)
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This was the results..................
This Message was undeliverable due to the following reason:
Each of the following recipients was rejected by a remote mail server.
The reasons given by the server are included to help you determine why
each recipient was rejected.
Recipient: <"mailto:info"@arturia.com>
Reason: Relaying not allowed
Recipient: <"mailto:webmaster"@arturia.com>
Reason: Relaying not allowed
--------------------------------------------------------------------------------
Reporting-MTA: dns; wnpgmb0271W-mtaout02.mts.net
Arrival-Date: Mon, 30 Apr 2007 08:50:24 -0500
Received-From-MTA: dns; wnpgmb02-c600c.mts.net (1xx.1xx.xxx.xx)
Final-Recipient: RFC822; <"mailto:info"@arturia.com>
Action: failed
Status: 5.1.1
Remote-MTA: dns; ns.webalpes.net (1yy.yy8.8y.y)
Diagnostic-Code: smtp; 550 Relaying not allowed
Final-Recipient: RFC822; <"mailto:webmaster"@arturia.com>
Action: failed
Status: 5.1.1
Remote-MTA: dns; ns.webalpes.net (1yy.yy8.8y.y)
Diagnostic-Code: smtp; 550 Relaying not allowed
--------------------------------------------------------------------------------
From : laurie <laurie@myofist.com> - Date : Mon, 30 Apr 2007 08:55:25 -0500
To : mailto:info@arturia.com - , mailto:webmaster@arturia.com
- , laurie@myofist.com
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Subject : Webmaster and Arturia
Firstly....To the Web Master for Arturia.....
There are alot of grumblings in the support group Area about Arturia not being Contactable and Arturia being Unresponsive to customer suggestions.............
You need a better way to supply Customer service to and from Arturia ....
Delegating and assigning it to the other customers to solve on Arturia's behalf , is the lowest form of service.....We need Arturia's responses..............
mailto:info@arturia.com ......... Does not always work
To Arturia
Congratulations on your entrance into hardware synths.....
I have a suggestion regarding the Origin Keyboard......
Is it possible to double hinge the laptop control surface so it can lie flat or flatter than 130 degrees???
I have multiple keyboards setup in tiers(layers) and the overall height of the fliptop at full extent would interfere physically with the keyboards above it.....
or
Is it possible to separate the control surface from the hinge and lie it down flat with an "extention connecteur"to the right of the ribbon???
I am interested in the keyboard because of the ribbon feature which the Origin Desktop doesn't offer, (unless the front lip is upgradeable to a ribboned version....)
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Laurie, better to let it be.....Arturia now feels itself as big as Yamaha...... :roll: :roll:
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I would, But I am actually trying to make them bigger than Yamaha.....But that will take a few more years
(I promoted Yamaha 38 years ago when they first came to Canada with their music program.....It was a video of me (6 years old) And I won a public speaking contest "what its like to be a Chicken".......
To add Clarity, Yamaha Students in their Music Classes were called...... "YAMAHA CHICKENS".....and Yamaha Filmed Me and sent the tape back to the Yamaha Home base in Japan as a source of positive feedback......)
Maybe I inspired them to carry on where they may have quit.....I dont know.....But the CS80 was released 8 years after my film debut and here we go again.......
This is Laurie......here on Earth .....Reporting in to the Arturian Mothership.........
Yes I have located Max......prepare to beam us aboard.........