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DRUMS => Spark => Spark Technical Issues => Topic started by: T11 on March 03, 2014, 01:18:22 pm

Title: Spark 1.7.2 VST crashes Cubase 7 in Win7 (x64)
Post by: T11 on March 03, 2014, 01:18:22 pm

Whenever i try to load the Spark VST in Cubase, it crashes and leaves the following error:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Cubase7.exe
Application Version: 7.0.6.2230
Application Timestamp: 5228b189
Fault Module Name: StackHash_8d11
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521eaf24
Exception Code: c0000374
Exception Offset: 00000000000c4102
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1053
Additional Information 1: 8d11
Additional Information 2: 8d114cd00b092716cd2f40028b8ca483
Additional Information 3: 060a
Additional Information 4: 060a07c549453c1a63cd8ef62a860c57

As standalone Spark works fine.
And all my other VSTs works great in Cubase.
The previous version of Spark VST never crashed.
So the problem emerged after updating to v1.7.2.

I've tried to uninstall and reinstall Spark but it didn't help.

Title: Re: Spark 1.7.2 VST crashes Cubase 7 in Win7 (x64)
Post by: Padawan on March 04, 2014, 10:32:09 am

Hi there,

This is Jérôme from technical support.

Did you send an email to the technical support? If no, I'll invite you to send a crash report to technical-inquiry@arturia.com,  by following the steps of the link below:

http://arturia.com/evolution/kb/?View=entry&EntryID=184

If you already sent an email, could you let me know what's your case number please?

Best,

J.