Arturia Forums

General => Website => Topic started by: visionmusic on February 01, 2014, 04:58:18 am

Title: What's your Arturia web user experience?
Post by: visionmusic on February 01, 2014, 04:58:18 am
I often have difficulty downloading Arturia updates and working out if I have the latest versions of their product. Is this an issue for anyone else?
Title: Re: What's your Arturia web user experience?
Post by: ikt on February 22, 2014, 08:15:57 am
I don't think Arturia has updated ANYTHING in the last 5 years.
Title: Re: What's your Arturia web user experience?
Post by: ishkabbible on March 17, 2014, 03:55:37 am
You guys are killing me here - I'm 1000 miles from home to record with some friends, with a dead computer. All my free and low cost software fired right up on my backup machine (some in a fully functional evaluation mode pending authorization from the authors), but after paying you nearly $700 for 2 copies of your V collection, YOU are keeping us all sitting on our hands instead of recording. Your fogbugz system is down, so I don't even know if you have seen my emails from 36 hours ago. I am already in the process of redoing all the sounds I used your synths for on my ZynAddSubFX synth, and you've all but lost 6 potential customers that I have been bragging to about your stuff.
Shit happens on the road, and if you guys can't deal with that, then your synths can't be a part of my normal setup. They are no more than VERY expensive toys that I have to leave at home  >:( . Seriously - you GAVE me something like 15 days to evaluate a fully functional copy before I bought it, and now that you have my money I don't even seem to have THAT option.
I am all for you getting paid for your efforts, but when your licensing scheme brings paying customers' work to a halt, then your system is, by definition, broken.
</rant>
Title: Re: What's your Arturia web user experience?
Post by: Jerome Arturia on March 20, 2014, 09:47:13 am
Hi ishkabbible,

Could you let me know what's your case number please?

Best regards,

J.