Arturia Forums

Harware Legacy versions => Analog Player => Analog Player Technical Issues => Topic started by: Woodstock on December 31, 2012, 07:30:22 am

Title: Serial number and unlock code not working
Post by: Woodstock on December 31, 2012, 07:30:22 am

It looks like it's a common problem. I emailed last week and got a reply saying that they would help as soon as possible. No reply since then.

Title: Re: Serial number and unlock code not working
Post by: Woodstock on January 11, 2013, 01:14:11 am

I got an email about a week ago asking for a picture of the serial number and unlock code. I sent a picture back and still no reply. It's too late to return it now so it looks like I'm stuck with a $100 keyboard that I can't use.  >:(

Title: Re: Serial number and unlock code not working
Post by: Woodstock on January 14, 2013, 11:20:54 pm

Sent another email a few days ago and still no reply. This is ridiculous! It's been almost a month now and I still can't use it!

Title: Re: Serial number and unlock code not working
Post by: Dav1d on January 18, 2013, 09:22:08 am

Hey Woostock,

What is you ticket number?