Arturia Forums
Software Instruments => Analog Lab V => Topic started by: ROBERT M LISANTI on May 04, 2023, 08:47:42 pm
-
DID THE UPDATE BUT I DONT SEE AUGMENTED BRASS SHOWING UP? IS THERE A BUG WITH IT
-
Same problem here, also a friend of mine here in Canada. I've been in touch with tech support, and deleting the db.db3 file and restarting is supposed to solve the problem: it didn't work for me, and a "what next" email has been sent.
Try and see if it works for you. It's located at
WIN - C:\ProgramData\Arturia\Presets
MAC - /Library/Arturia/Presets
-
I dont see the db3 file and dont see Augmented Brass at all even though I had DL the update
-
Hello ROBERT M LISANTI
I'm sorry to hear that.
I have 2 questions :
- did you actually have a license for AUG BRASS?
- If, yes, did you install AUG BRASS prior to launching ALV?
If that is the case, i recommend:
- Opening AUG BRASS to see if it's well installed and running
- Then open ALV and check if it's there
If it's not in ALV:
- Delete the file named "db.db3" located here
win: "C:\ProgramData\Arturia\Presets\db.db3"
mac: "HD/Library/Arturia/Presets/db.db3"
Then relaunch any Arturia App, in your case, Analog Lab, it will rebuild this file and all should be here.
Hope that helps.
P.S.: no need to write in all caps with a big font, it's not pleasing to read for anyone.