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Hardware Instruments => MatrixBrute => MatrixBrute - Technical Issues => Topic started by: chedwick on February 22, 2023, 10:12:09 am

Title: Modulation matrix 4 buttons not working
Post by: chedwick on February 22, 2023, 10:12:09 am

I purchased my MB last Saturday, and I found out today that 4 buttons on the modulation matrix are not working.
Always the same buttons.
When selecting patches through the arrow keys the buttons lit, however, pressing them will do nothing.
It's the same behavior with sequencer, and modulation.

Do I have a defective unit?

Please, advise.

Cheers,
Chedwick

Title: Re: Modulation matrix 4 buttons not working
Post by: thark on February 23, 2023, 02:28:34 pm

Dirty contacts, perhaps? Was it purchased used?

If that’s the case, I would try pushing each button repeatedly and see if that fixes it. Otherwise, if it was purchased new then return it for another one.

Title: Re: Modulation matrix 4 buttons not working
Post by: chedwick on February 23, 2023, 09:14:17 pm

Quote from: thark on February 23, 2023, 02:28:34 pm

Dirty contacts, perhaps? Was it purchased used?

New model. So, guess I am returning it tomorrow.
Thanks for the reply.