Arturia Forums

Hardware Sequencers => KeyStep Pro => KeyStep Pro - Technical Issues => Topic started by: jharris on January 10, 2023, 02:42:01 am

Title: Analog clock out sends random voltage when sequencer is stopped
Post by: jharris on January 10, 2023, 02:42:01 am

Like the title says, the analog (1/8" TS output) clock out voltage is semi-random when the sequencer is stopped. I would expect that voltage is flat at 0v when stopped. When the sequencer is running, voltage pulses appear correct. I'm looking at this on a scope to see the issue. This issue started a week ago upon powering on. I made no changes to config in between clock out working correctly and then becoming buggy.

I've tried factory reset, verifying clock in/out settings.

Title: Re: Analog clock out sends random voltage when sequencer is stopped
Post by: jharris on January 19, 2023, 05:27:56 am

I turned everything on today and the analog clock out issue suddenly went away. No changes made to resolve it. I’m glad it’s working again, but this is still frustrating that it’s so buggy. Anyway, for anyone else having the same issue, maybe just take a vacation and it’ll work when you come home.

Title: Re: Analog clock out sends random voltage when sequencer is stopped
Post by: jharris on January 21, 2023, 01:05:29 am

Never mind, I powered on today and the problem is back again. I’m sad that Arturia doesn’t care to review their own support forum.