Arturia Forums

General => Website => Topic started by: Jo Beatz on January 03, 2023, 07:26:49 am

Title: I want to log in please
Post by: Jo Beatz on January 03, 2023, 07:26:49 am
I forgot to activate my account. Now I can't log in and my email is blocked. I can only reach the support when I am logged in. Do you recognize the problem? Hence my post here. Please PM from support.

Thanks!

Regards
Title: Re: I want to log in please
Post by: MajorFubar on January 03, 2023, 09:49:25 am
You would be better to email arturia directly with your registration details.
Title: Re: I want to log in please
Post by: Jo Beatz on January 03, 2023, 11:07:16 am
I would like to do that, but it says support messages to this e-mail address will be ignored. And I can't get a special support email address without being logged in. That is why I am here.

Regards
Title: Re: I want to log in please
Post by: MajorFubar on January 03, 2023, 12:00:39 pm
Ah, the old Catch_22
Drop a PM to Matthieu_Arturia to see if he can point you in the right direction.
Title: Re: I want to log in please
Post by: Jo Beatz on January 03, 2023, 12:20:41 pm
Taht's helpful, thanks!  :) I will do that

Regards
Title: Re: I want to log in please
Post by: Merlin on January 03, 2023, 01:05:30 pm
I forgot to activate my account. Now I can't log in and my email is blocked. I can only reach the support when I am logged in. Do you recognize the problem? Hence my post here. Please PM from support.

Thanks!

Regards

I have no idea if the following actually works , but a user reports the following to have worked in a case of  'user blocked'  :
Quote :
i found one way if you seen user block message, any saftware product put in your cart and payment window in create account your email and password and check out try login now!! ;)

Ref. :
https://forum.arturia.com/index.php?topic=102106.msg193684#msg193684

(Otherwise , MajorFubar's advice would probably be the way to go about solving your problem ! )
Title: Re: I want to log in please
Post by: Jo Beatz on January 03, 2023, 02:04:53 pm
I forgot to activate my account. Now I can't log in and my email is blocked. I can only reach the support when I am logged in. Do you recognize the problem? Hence my post here. Please PM from support.

Thanks!

Regards

I have no idea if the following actually works , but a user reports the following to have worked in a case of  'user blocked'  :
Quote :
i found one way if you seen user block message, any saftware product put in your cart and payment window in create account your email and password and check out try login now!! ;)

Ref. :
https://forum.arturia.com/index.php?topic=102106.msg193684#msg193684

(Otherwise , MajorFubar's advice would probably be the way to go about solving your problem ! )

Nice glitch. Catching Mew in Pokemon Red was more difficult  ;D But seriously - it worked. Thank you.
Title: Re: I want to log in please
Post by: Merlin on January 03, 2023, 05:00:00 pm
Nice glitch. Catching Mew in Pokemon Red was more difficult  ;D But seriously - it worked. Thank you.
I am glad to find out that it worked ! 
A pleasure to be able to assist you  :)