Arturia Forums

Hardware Instruments => MiniFreak => MiniFreak - Technical Issues => Topic started by: Nollo on January 02, 2023, 10:46:14 pm

Title: Crash the minifreak with one touch
Post by: Nollo on January 02, 2023, 10:46:14 pm

Hello,

I wonder if I'm the only one to have this bug:

- Turn on minifreak (mine is usb+audio connected)
- Turn on the arpeggiator
- Press "Last Step"
=> It freezes the minifreak and I must reboot it.

Title: Re: Crash the minifreak with one touch
Post by: Matthieu_Arturia on January 03, 2023, 09:15:08 am

Hello Nollo,
I'm very sorry to hear that.
Is your MiniFreak Up to date?
I don't have the issue here...
Would you mind contacting our support and sending them a video showing the issue?
https://www.arturia.com/support/askforhelp
Kind regards and all the best wishes for 2023.

Title: Re: Crash the minifreak with one touch
Post by: Nollo on January 03, 2023, 10:35:18 am

Quote from: Matthieu_Arturia on January 03, 2023, 09:15:08 am

Hello Nollo,
I'm very sorry to hear that.
Is your MiniFreak Up to date?
I don't have the issue here...
Would you mind contacting our support and sending them a video showing the issue?
https://www.arturia.com/support/askforhelp
Kind regards and all the best wishes for 2023.

Hi Matthieu,

Yes the minifreak is up to date, but I had few issues before, maybe the firmware is not 100% well installed.
I'll make a ticket :)

Happy new year too!