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Controllers => KeyLab MkII => KeyLab MkII - Technical issues => Topic started by: mefbot on February 14, 2022, 03:27:03 pm

Title: KEYBED - differences between keys / popping sound
Post by: mefbot on February 14, 2022, 03:27:03 pm

Hello everyone  :)

I bought Keylab 61 MKII. Everything works, but I was surprised by two things.

1. When I´m looking on the keybed, the individual keys are not aligned, but it's a bit bumpy. Is it a bug of my instrument, or a common thing? It's my first Arturia controller, so I don't know...

(https://i.ibb.co/xzjLf3D/arturia-keys.jpg) (https://ibb.co/6DPw1Nm)

2. Some keys make a popping sound when released (released aftertouch). Here is a short video, where I compare the key that does this with the key that is OK: https://drive.google.com/file/d/1glA6Yz29i2AOrJaR9cs309KUAspgnMXv/view?usp=sharing

Since so far I have only used quality keyboards that have worked flawlessly, I want to ask if something like this is normal with this instrument or if there is a reason for a complaint. It's not a cheap affair, after all, and Arturia has it as a flagship model.

Thank you for your opinions and have a nice day :)

Title: Re: KEYBED - differences between keys / popping sound
Post by: LBH on February 14, 2022, 07:28:12 pm

Hi,

I suggest you contact Arturia support.

I would exspect keys to be the same and even.
I don't have a Arturia controller. But i doubt this is standard on a new controller.

Title: Re: KEYBED - differences between keys / popping sound
Post by: Calev on February 27, 2022, 10:19:08 pm

I have the same issue with my new Arturia Keylab 61 MkII, the keys in the keybed are uneven.