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Hardware Sequencers => KeyStep 37 => KeyStep 37 - Technical Issues => Topic started by: sirius.sound on January 08, 2022, 04:11:13 pm

Title: Bought a new Keystep 37. Keys G# to D# aren't sending MIDI signal
Post by: sirius.sound on January 08, 2022, 04:11:13 pm
Just unboxed my brand new Keystep 37. But keys G# to D# are not sending any MIDI signal. The light on top of the keys don't light up, neither do I hear the associated sounds for these keys. Upgraded firmware and tried different sound sources - VST and hardware synths. Super bummed. Any help is appreciated. Thanks in advance!