Arturia Forums

Arturia Software Center (ASC) => Technical Issues => Topic started by: twistandshout on August 17, 2021, 07:07:26 am

Title: Cant register my product
Post by: twistandshout on August 17, 2021, 07:07:26 am

I purchased a CS-80 VST a few days ago and have not received a serial number and unlock code. When I log into the Software center it has no evidence of my purchase but on the website my purchased is confirmed. I notify support 48hrs ago with no reply. Is anyone else having this issue?

Title: Re: Cant register my product
Post by: LBH on August 17, 2021, 03:45:05 pm

Hi,

Are you saying, that you can see your product on your Arturia account, but you can't see it in ASC?
If you can see it both places - then just click the activate button in ASC.