Arturia Forums

Hardware Sequencers => KeyStep Pro => KeyStep Pro - Technical Issues => Topic started by: Lognroll on July 16, 2021, 05:12:34 pm

Title: Nightmare.
Post by: Lognroll on July 16, 2021, 05:12:34 pm

Just applied the 2.01 fw... and the arp up/down bug is back. (It adds 1 octave to the whole notes each time i select Shift+Up or Down and the only way to stop that is to turn this piece of crap off...)
Thank you Arturia.
10 months of patience. Now i want my money back.

Title: Re: Nightmare.
Post by: AndreasSteiner on July 16, 2021, 05:53:20 pm

Can't relate, works perfectly in my setup. Maybe reset.

Title: Re: Nightmare.
Post by: AdrianLazerMan on July 23, 2021, 04:02:46 pm

Have the same problem.
WTF Arturia.
In 2.0 I can't really work with eurorack because CV doens't work at all. And in 2.0.1 the Arp goes nuts.
This device doesn't deserve the "Pro" name in it.
Reset it before flashing firmware 2.0.1.
Is already happening in the first project.

Title: Re: Nightmare.
Post by: Pure Mint on July 26, 2021, 10:42:54 am

I'm on v2 (not updated to 2.01 or whatever it is).  My CV works fine for eurorack, although maybe I am missing something??

Title: Re: Nightmare.
Post by: AdrianLazerMan on August 03, 2021, 02:06:34 pm

Quote from: Pure Mint on July 26, 2021, 10:42:54 am

I'm on v2 (not updated to 2.01 or whatever it is).  My CV works fine for eurorack, although maybe I am missing something??

I couldn't use more than two cv Voices (all on seperate Tracks), the third never worked. How many voices are you using?

I contacted Arturias support regarding the Arp bug, they can't reproduce it. Maybe I will take my time to investigate it a bit further.

Title: Re: Nightmare.
Post by: AdrianLazerMan on August 05, 2021, 09:51:55 am

Quote from: Lognroll on July 16, 2021, 05:12:34 pm

Just applied the 2.01 fw... and the arp up/down bug is back. (It adds 1 octave to the whole notes each time i select Shift+Up or Down and the only way to stop that is to turn this piece of crap off...)
Thank you Arturia.
10 months of patience. Now i want my money back.

I could get the Arturia support to reproduce the bug, but it only works with my specific project.
Do you remember anything special you did before the bug arised the first time?

Title: Re: Nightmare.
Post by: synthcreep on August 05, 2021, 05:53:31 pm

The KSP has a history of this type of behaviour, it seems there is very little if any sanity checking done on the KSP itself or when projects are stored or loaded in the MCC.  I expect that Arturia testing is almost never done using projects from earlier software revisions otherwise some of these issues would be more glaring.